Privacy Policy.

Introduction

This Privacy Policy describes how SK Services ("we," "us," "our") collects, uses, and protects information when you visit our website, submit a contact form, or engage us for a project. We built this policy to be genuinely readable — if any part of it isn't clear, reach out and we'll explain.

Information We Collect

Contact form data

When you submit an enquiry through our contact form, we collect the information you provide — typically your name, business name, email address, phone number, and a description of what you're looking to grow.

Cookies

Our site uses cookies and similar technologies to remember preferences, understand how visitors use the site, and measure the effectiveness of our marketing. You can control or disable cookies through your browser settings.

Analytics and ad tracking

We use Google Analytics 4 to understand site traffic and visitor behavior, and Google Ads conversion tracking to measure the performance of our advertising campaigns. These tools collect information such as pages visited, time on site, referral source, and general location.

Server logs

Our hosting infrastructure automatically logs standard technical information for security and performance purposes, including your IP address, browser type and version, device information, and timestamps of requests.

Communication records

We retain records of correspondence with you — emails, WhatsApp messages, and call notes — for the duration of our working relationship and afterward, as described in Data Retention below.

How We Use Information

We use the information we collect to:

• Respond to enquiries and provide quotes
• Deliver, manage, and support the services you've engaged us for
• Send project-related communication, invoices, and updates
• Understand and improve how our website performs
• Measure and optimize our own marketing and Google Ads campaigns
• Meet our legal, tax, and accounting obligations

We do not sell your personal information to third parties.

Legal Basis for Processing

Where applicable data protection law requires it, we process your information on one or more of the following bases: your consent (for example, non-essential cookies), the necessity of processing to perform a contract with you, our legitimate business interests (such as improving our services and marketing), and compliance with legal obligations.

Third-Party Providers

We work with a small number of trusted third-party providers to operate our business, including:

• Hosting provider — [Hosting Provider Name], which stores our website files and any associated data.
• Payment processors — third-party services used to process invoices and payments securely; we do not store your full payment card details ourselves.
• Google — for analytics (Google Analytics 4) and advertising (Google Ads) services.

These providers process information on our behalf under their own privacy and security practices, and only to the extent needed to provide their service to us.

International Transfers

Some of the third-party providers we use, including Google, may store and process information on servers located outside your country of residence, including in the United States. Where this occurs, these providers maintain their own safeguards for cross-border data transfers in line with applicable regulations.

Data Retention

Contact form enquiries that don't proceed to a project are retained only as long as needed to respond to your enquiry, unless you ask us to delete them sooner. Analytics data collected through Google Analytics is retained according to Google's own default retention settings.

Your Rights

Depending on where you're located, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your information (subject to our legal retention obligations), object to or restrict certain processing, and request a portable copy of your data.

To exercise any of these rights, contact us using the details below. We'll respond within a reasonable timeframe.

Security

We take reasonable technical and organizational measures to protect the information we hold, including restricted access, secure hosting practices, and encrypted transmission where applicable. No method of storage or transmission is completely secure, but we work to keep your information appropriately protected.

Children

Our services are directed at businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

Contact

Questions about this Privacy Policy, or requests relating to your personal information, can be sent to us directly.